FAQ

FAQ

WHEN WILL MY ORDER SHIP?

Orders are printed on demand and are shipped within 1-3 business days of purchase. When your order ships, you will receive a tracking number via email. We cannot split shipments. All items in an order will ship to your shipping address. If you need to send items to another address, please submit a separate order.

DO YOU SHIP INTERNATIONALLY?

No. We only ship to the USA. For Alaska and Hawaii residents, please contact us before ordering for a shipping quote.

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. After 24 hours, there are no cancellations or amendments allowed. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Return the product to us undamaged and we will refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries please email us at: orders@silverinkprint.com.

WHAT CARRIER DO YOUR ORDERS SHIP?

All orders are shipped via Fedex or UPS ground shipping. For rush shipping options, please contact us before placing your order.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Amex Discover and Paypal.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: orders@silverinkprint.com

Open Mon.- Fri 9:00 a.m.- 6:00 p.m.EST.